酒店工作人员在询问客人合适的清洁时间时, 应该说:()。
A.May come in?
B.Would you like me to clean your room?
C.What time would you like me to make up your room today?
A.May come in?
B.Would you like me to clean your room?
C.What time would you like me to make up your room today?
A.What kind of rooms would you prefer?
B.Can I help you with anything else?
C.Whom is booking for, please?
-酒店工作人员:How would you like to pay?
-客人:()
A.Double
B.300 Yuan
C.May I use my credit card?
A.You reserved a Single. Is that correct?
B.I'll check our reservation records
C.Have you made a reservation with us, please?
A.询问客人订单号,先自行联系酒店前台,协调先安排客人入住
B.询问客人订单号,联系接单供应商,询问是否已经支付房费,无论是已经支付,必须让供应商和酒店销售协调先安排客人入住
C.把接单供应商的联系号码给客人,让客人自行和供应商协调解决
D.告知自己无法处理,让客人自行解决
A.Welcome to our school
B.This is our library
C.We often come to the meeting room
A.Welcome to our school
B.This is our library
C.We often come to the meeting room
A.主动问候客人,并仔细聆听其要求或问题
B.提供酒店信息卡片,让客人更详细了解酒店
C.对不清楚的问题,请顾客去询问其他伙伴
D.接受相关信息问询,介绍酒店各服务项目,为客人指路
E.对复杂的问题,可以给客人一个回复的时间,并及时回复
F.告知客人抱歉这个我不是很清楚
A.购买性价比最高的功能机,通过采集工作站连接到平台
B.购买4G执法记录仪和采集工作站,在某中一间酒店建数据管理平台,所有酒店的视音频数据通地专线上传到平台
C.购买4G执法记录仪和采集工作站,租用厂家提供的云服务
D.购买4G执法记录仪和采集工作站,由厂家提供一套免费版管理平台软件